First Class Watches

FAQ 8

• What brands do you stock and are your watches genuine?
• Where is First Class Watches based?
• Why are your prices so low?
• What personal data will you collect and process? Do you have a privacy policy?
• What is your 'Make Us An Offer' service?

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Deliveries 7

• When will my delivery arrive?
• I haven't received my order but the tracking information shows it has been delivered, what should I do?
• Do you deliver on weekends or bank holidays?
• Do you deliver internationally?
• How do I track my order?

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Payments 6

• What payments do you accept?
• Does my watch have a warranty?
• Can I place an order by telephone?
• Can I purchase an item on finance?
• I can't complete the checkout process online, what should I do?

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Repairs and Troubleshooting 4

• My radio controlled watch wont receive a signal, What should I do?
• Are batteries included?
• My solar powered watch has stopped, what do I do?
• How do I replace my battery?

Returns & Exchanges 4

• What do I do if my watch develops a fault?
• I've broken my watch accidentally, what can I do?
• Can I return my watch?
• What do I do if I receive my order and it is damaged?

Complaint Resolution Policy 1

• Complaint Resolution Policy