We find that most issues with radio controlled watches can be resolved by adjust the settings on your watch, please find the most common issues below:
- Please ensure the watch is sufficiently charged if the watch is solar powered
- Please ensure the home reference positions of the watch are correct as per the manual
- Please check the time zone is set to a supported (for radio reception) time zone such as London
- Please ensure the watch is placed either near a window or outside and initiate a manual receive
- When receiving a signal overnight we recommend the watch is left near a window to allow a clear reception
If this does not resolve the issue please contact us and we will try our best to help you out.