First Class Watches
English
English
Dutch
French
German
Italian
Spanish
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
+44 (0)1926298499
Knowledge base
General
FAQ
8
What brands do you stock and are your watches genuine?
Where is First Class Watches based?
Why are your prices so low?
What personal data will you collect and process? Do you have a privacy policy?
What is your 'Make Us An Offer' service?
View all 8
Deliveries
7
When will my delivery arrive?
I haven't received my order but the tracking information shows it has been delivered, what should I do?
Do you deliver on weekends or bank holidays?
Do you deliver internationally?
How do I track my order?
View all 7
Payments
6
What payments do you accept?
Does my watch have a warranty?
Can I place an order by telephone?
Can I purchase an item on finance?
I can't complete the checkout process online, what should I do?
View all 6
Repairs and Troubleshooting
4
My radio controlled watch wont receive a signal, What should I do?
Are batteries included?
My solar powered watch has stopped, what do I do?
How do I replace my battery?
Returns & Exchanges
4
What do I do if my watch develops a fault?
I've broken my watch accidentally, what can I do?
Can I return my watch?
What do I do if I receive my order and it is damaged?
Complaint Resolution Policy
1
Complaint Resolution Policy